Use case — Real estate, auto & brokerages
No lead goes cold, and every enquiry lands in your CRM
Leads arrive faster than anyone can log them, and the slow reply loses the deal. A Sustainable Agent captures every enquiry, records it in your CRM, and sends the first reply in minutes — then reminds you to follow up.
Sound familiar?
The lead that waited too long for a reply
A property-portal enquiry, a WhatsApp about a car, a form fill at 11pm — leads arrive from everywhere, and whoever's free retypes them into a CRM, if it gets done at all. The first business to reply usually wins, so every hour a lead sits unlogged is money walking to a competitor.
What your agent does
Put down by hand, picked up by your agent
Captures leads from everywhere
Portal enquiries, web forms, WhatsApp — pulled together instead of scattered across inboxes.
Logs them in your CRM
Creates the contact and deal with source, details, and first message — no manual entry, no duplicates.
Replies in minutes
Sends a first response from your approved wording, so nobody waits hours for a human to notice.
Keeps deals moving
Nudges you when a lead goes quiet and drafts the follow-up, so the pipeline doesn't stall.
What it never does without you
It opens the conversation — you close it
First replies come from wording you approve, to people who contacted you first. It never quotes a price, makes a commitment, or messages a cold contact without a lawful basis and your say-so.
Approval gates
Money, commitments, and first-time contact wait for your one-tap yes. Not discouraged — impossible.
Dry-run first
It runs in drafts-only mode until you read its work and switch it on. You go live, never us.
Tamper-evident log
Every action is written to a log that can't be edited after the fact — you can always see what it did, and when.
Is this you?
An honest fit check
A fit if…
- Leads arrive from more than one place and get logged by hand
- Speed to first reply decides who wins
- You use a CRM (or know you should)
Probably not yet if…
- You get a handful of leads a week you comfortably handle
- Every lead needs a licensed human's judgement before any reply at all
Questions
Questions we get
- Which CRMs do you work with?
- Twenty, HubSpot, Zoho, Bitrix, Salesforce, or a portal a person logs into — if a human can enter it, an agent can. We wire yours on setup.
- Won't an instant reply feel robotic?
- It's a short, human first message you write once — 'Thanks, we've got your enquiry about X, someone will call within the hour' — not a wall of AI text. And it discloses it's an assistant if asked.
- Does it qualify leads?
- It can score and route by your rules and gather a missing detail or two, then hand the real conversation to your closer with context attached.
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