Use case — Trading, distribution & services
Chase every unpaid invoice — politely, on schedule
The invoices you forget to chase are the ones that age past 90 days. A Sustainable Agent tracks what's owed, sends the reminder at the right time from your approved wording, and tells you who to call.
Sound familiar?
Money that's owed, quietly aging
Following up on receivables is nobody's favourite job, so it slips. An invoice goes out, the due date passes, and the polite nudge that would have got you paid never gets sent because everyone's busy. Multiply that across a month and it's real cash sitting in someone else's account.
What your agent does
Put down by hand, picked up by your agent
Watches every open invoice
Tracks due dates across your invoicing or accounting system so nothing ages unnoticed.
Sends the reminder on time
A friendly nudge before due, a firmer one after — from wording you approved once, to customers who agreed to hear from you.
Escalates the stubborn ones
When reminders aren't enough, it hands you a short list: who, how much, how overdue, last contact — ready for a call.
Reconciles as payment lands
Marks invoices paid as the money arrives and keeps a record of every message sent and when.
What it never does without you
It nudges — it never negotiates
It only messages contacts with a recorded lawful basis under Gulf PDPL, only from templates you've approved, and it never offers a discount, a settlement, or a new payment term without you.
Approval gates
Money, commitments, and first-time contact wait for your one-tap yes. Not discouraged — impossible.
Dry-run first
It runs in drafts-only mode until you read its work and switch it on. You go live, never us.
Tamper-evident log
Every action is written to a log that can't be edited after the fact — you can always see what it did, and when.
Is this you?
An honest fit check
A fit if…
- You invoice on terms (net 30/60/90) and chase by hand
- Receivables regularly age past their due date
- You send reminders over email or WhatsApp
Probably not yet if…
- You're paid upfront or on delivery
- You already have a collections team with tooling that works
Questions
Questions we get
- Will it annoy my customers?
- It sends fewer, better-timed messages than a stressed human firing off a batch on a Thursday. Tone and cadence are yours to set, and opt-outs are honoured within 24 hours.
- Can it take payment?
- It can send your payment link. Actually moving or accepting money is a red action — gated behind your approval — and by design an agent never touches card data.
- What about WhatsApp's rules?
- It uses approved templates within Meta's and PDPL's rules, tracks the messaging window, and only contacts people with a lawful basis. Compliance is built in, not bolted on.
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