Complaints
How to raise a complaint
The verified complaint contact is published below; the response process is left unavailable until confirmed.
Who you are dealing with
Sustainable AI operates from the UAE. Our trade licence has not been issued yet, so there is no registered company name, no registered address and no licence number to publish here. We would rather say that plainly than print one before it is true. These details go on this page the day they are real.
Complaints contact: [email protected]. It reaches the founder directly.
How to contact us
Email [email protected] with the facts needed to identify the issue. The public site does not promise a response time or outcome until that process is verified.
Still unavailable
- Complaint intake and acknowledgement procedure.
- Response and resolution timeframes.
- Escalation route and external-regulator details.
- Registered company name and trade licence number — the licence is not issued yet.
Privacy questions
For a data-protection question rather than a service complaint, email [email protected].
Open items are shown as unavailable rather than filled from assumption. This information is not legal advice.